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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Conrad Tulum Riviera Maya is a 5-star resort offering an outdoor swimming pool, a fitness center, and direct access to a white-sand beach. Guests can enjoy a range of amenities including free parking and personalized concierge services.

Rooms & Amenities

Accommodation includes 349 oceanfront and tropical rooms and suites, each featuring air conditioning, a flat-screen TV with cable channels, and a coffee machine. Some suites have balconies with plunge pools and spa baths, enhancing the luxury experience.

Dining Options

Dining options consist of 11 restaurants delivering American, Greek, and Mexican cuisine among others. Breakfast includes buffet, à la carte, and continental options, catering to a variety of tastes.

Leisure & Activities

Leisure facilities include five pools, a private beach, and various water sports activities. Additionally, guests can explore nearby attractions such as ancient ruins and the Sian Ka'an Biosphere Reserve.

Business & Services

Business services include a dedicated event center with over 4645 m^2 of meeting space, suitable for events by the beach. The resort's concierge desk assists with exploration and transport arrangements, including luxury transportation services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Ocean View
Max:
2 persons
560 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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King Room Tropical View
Max:
2 persons
560 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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King Room Roll Shower Mobility Access
Max:
2 persons
560 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Tulum 13.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 25.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Curtains
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Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
9.0
Location
5.0
Service
7.6
Dining
6.8
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10 based on 145 reviews
Jim
United States, November  2024
8.2/10

I had a lovely stay at this resort spa. The rooms are spacious and beautifully designed with great outdoor space which made it feel super cozy. The service was friendly but at times seemed a bit untrained. While the dining options were fantastic with something for everyone, I wish there were more variety for breakfast. Overall, it offers good value for money especially considering the amenities provided.

Rooms
9.0
The rooms were large and very well designed with cozy outdoor space and ample closet space.
Service
7.0
The staff was always kind and attentive, although I felt some of them were a bit untrained.
Location
Dining
8.0
The dining experience was amazing with options catering to all dietary needs, but I hoped for more breakfast variety.
Facilities
9.0
The overall facilities were great, enhancing the relaxing experience at the spa.
Hank
United States, October  2024
7.8/10

My stay at the resort spa was truly rejuvenating with its clean and spacious rooms, and the spa facilities were top-notch, perfect for unwinding. The staff was accommodating and made the experience even more enjoyable. However, the dining options, while varied, sometimes missed the mark, and I found the value for money could be slightly better considering the amenities offered.

Rooms
9.0
The rooms were clean, spacious, and well-designed, with great closet space and a cozy outdoor area that made relaxation easy.
Service
7.0
The service was super friendly, with staff always ready to assist, although some seemed a bit untrained at times.
Location
Dining
6.0
The dining experience had a wide selection, but I had a couple of meals that didn't quite live up to expectations.
Facilities
9.0
The spa facilities were amazing, providing a perfect atmosphere to unwind and pamper myself after a long day.
Elizabeth
United States, October  2024
8.2/10

I had a lovely time at this resort spa, where the spacious rooms and luxurious amenities really stood out. The staff were incredibly attentive, which added to the overall experience. Unfortunately, I found the dining options a bit lacking in variety, and Wi-Fi not being included was a minor inconvenience. Overall, the value for money is decent considering the comfort and service provided.

Rooms
9.0
The rooms were spacious and well-designed, offering great closet space and cozy outdoor areas that made for a pleasant stay.
Service
9.0
The service was excellent; the staff were always kind and attentive, making sure we had everything we needed during our stay.
Location
Dining
7.0
While the food was decent, the selection could have been broader. It didn't quite meet my expectations for a resort spa.
Facilities
8.0
The facilities were fantastic, with a beautiful pool area that was perfect for relaxation after a spa treatment.
John
United States, September  2024
7.8/10

I had a lovely stay at the resort spa, where everything felt clean and comfortable. The spa treatments were absolutely rejuvenating, though the check-in process could have been smoother. The restaurant offered great food, but I found some dinner options weren't up to par. Overall, I felt the price was quite fair for what I experienced.

Rooms
9.0
The rooms were spacious with modern decor, providing a cozy atmosphere. There was great closet space, and the outdoor area was a bonus.
Service
7.0
The service was friendly and eager to help, but a few staff members seemed a little inexperienced at times.
Location
Dining
7.0
The dining experience was quite good, with a wide selection of healthy options. However, I did have a couple of disappointing meals during my stay.
Facilities
8.0
The spa facilities were excellent and very well maintained, making it a perfect place for relaxation.
Charles
United States, September  2024
8.0/10

I had a wonderful experience at this resort spa. The rooms were spacious and modern, providing a clean and comfortable stay. The staff was attentive, and the amenities were top-notch. However, I found the dining options a bit hit or miss, which was a letdown for such a nice place. Overall, it offers great value for money considering the luxurious surroundings, but there's room for improvement in the restaurant offerings.

Rooms
9.0
The rooms were spacious and designed with a modern touch, ensuring a comfortable stay with ample closet space.
Service
8.0
The service was attentive and kind, with staff always available to assist with my needs.
Location
Dining
6.0
While the breakfast selection was decent, I had a couple of meals that didn't live up to expectations, especially for a resort spa.
Facilities
9.0
The amenities were fantastic, with a well-maintained pool area that was perfect for relaxation.
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Rooms and Guests2 Guests, 1 Room