"The sea weed is Cleaned every day,so beach is clean, we enjoyed to take the sun in front of the sea shore."
Sergei Fitzgera.. F from Italy
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"The beach is quiet and very private."
Yvonne
"We really appreciated al the restaurant choices on property, Mexican, Mediterranean, Sushi, Asian fusion and even a Michelin star (Autor) restaurant."
Chris T
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Conrad Tulum Riviera Maya showcases a 5-star experience with direct access to a pristine beachfront and an array of water sports facilities. This Tulum hotel features five swimming pools, a state-of-the-art fitness center, and 11 dining options, ensuring an engaging stay.
Rooms & Amenities
Rooms at Conrad Tulum Riviera Maya feature air conditioning, flat-screen TVs with cable channels, coffee machines, and private bathrooms. The hotel offers 349 oceanfront and tropical accommodations, including special access to the exclusive Ceiba Club for select rooms.
Dining Options
Dine at one of the 11 on-site restaurants, featuring American, Greek, and Mexican cuisines. Breakfast options include buffet, à la carte, and continental selections, catering to diverse tastes and preferences.
Leisure & Activities
Leisure activities include kayaking and snorkeling directly from the hotel's private beach area. The Conrad Tulum Riviera Maya also hosts a full-service spa and offers a range of family-friendly programs, ensuring an enjoyable experience for all ages.
Services & Local Attractions
Conrad Tulum Riviera Maya provides 24-hour front desk service and personalized concierge assistance. Guests can explore nearby attractions, including ancient ruins and the Sian Kaan Biosphere Reserve, enhancing their stay with cultural experiences.
Must-do experiences
Visit the Tulum Ruins at sunrise for breathtaking views and fewer crowds.
Savor authentic tacos al pastor at Taquería La Nave for a local delight.
Explore the Sian Ka'an Biosphere for incredible wildlife and stunning nature.
Experience a traditional Mayan ceremony at the Cenote Crystal for culture.
Stroll through the Tulum Artisan Market for unique souvenirs and crafts.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Tropical View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Governors Suite
2 persons
1565 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Presidential King Suite
2 persons
2005 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Conrad Tulum Riviera Maya offers an eclectic blend of culinary delights, inviting guests to explore an array of flavors and dining experiences. From the depths of Greece to the heart of Mexico and the artistry of Asian cuisine, each restaurant provides a unique atmosphere perfect for romantic evenings or family gatherings.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Experience delightful Greek dishes crafted with fresh ingredients in a setting designed for intimate dinners.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Discover authentic Mexican flavors with a contemporary twist, perfect for an elegant dining experience under soft lighting.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor Asian-inspired dishes with vibrant flavors in a cozy yet sophisticated environment, ideal for families or couples.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Enjoy expertly crafted sushi and innovative Japanese dishes amidst a chic decor that's perfect for all ages.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Indulge in a diverse breakfast featuring both buffet and à la carte options, complemented by fresh coffee and refreshing juices.
Reservation
Not needed
Breakfast: 7 AM - 11 AM
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Enjoy a casual dining experience with a selection of traditional Mexican dishes, perfect for leisurely lunches or dinners by the beach.
Reservation
Not needed
Lunch: 11 AM - 6 PM, Dinner: 11 AM - 6 PM
Cafetal
American, International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
A versatile spot for breakfast, lunch, and dinner, offering comfort food with a friendly atmosphere.
Reservation
Not needed
Breakfast, Lunch, Dinner: 7 AM - 10 PM
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Revel in Caribbean-inspired dishes while soaking up the sun during brunch or lunch by the shore.
Reservation
Not needed
Brunch, Lunch: 11 AM - 6 PM
Chaak-Bar
Cocktail hour
Ambiance
Modern
Key Offerings
Relax with craft cocktails in a stylish bar setting, perfect for unwinding after a day of exploration.
Reservation
Not needed
Cocktail hour: Hours vary
Ultramar Bar
Ambiance
Family friendly, Modern
Key Offerings
A lively spot perfect for pre-dinner drinks or casual hangouts with friends and family.
Reservation
Not needed
Cocktail hour: Hours vary
Ultramar Restaurante
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Delight in an array of Mexican culinary favorites, available for lunch and dinner in a welcoming atmosphere.
Reservation
Not needed
Lunch, Dinner: 11 AM - 10 PM
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor classic Italian dishes with vegetarian and vegan options, perfect for family brunches or lunches by the beach.
A tranquil beach featuring soft sands and clear waters, perfect for swimming and snorkeling among marine life.
Riviera Maya Golf Club
5-minute drive
A renowned golf club with stunning fairways and views, suitable for players of all skill levels seeking a leisurely round.
Hacienda Dona Isabel
15 minutes' walk
A picturesque venue featuring local crafts and a vibrant atmosphere, ideal for learning about Tulum's culture and shopping.
Punta Sur Viewpoint
5-minute drive
Remarkable viewpoint offering stunning vistas of the Caribbean Sea and surrounding landscapes, great for photography.
ATV Adventure
10-minute drive
An exhilarating ATV experience through lush jungles and scenic paths, perfect for thrill-seekers. Booking recommended.
Yoga Retreat
10 minutes' walk
Relaxing daily yoga sessions available at nearby studios, catering to all levels in serene outdoor settings.
Café Pescador
10 minutes' walk
Casual dining with fresh seafood and local dishes. Known for its vibrant atmosphere and excellent fish tacos.
Trattoria Romana Tulum
5-minute drive
Charming Italian restaurant serving handmade pasta. Reservations suggested, offering vegetarian and gluten-free options.
Tangokah
5-minute drive
Exciting nightlife venue with live music and dance performances. A vibrant spot for both locals and travelers.
Tulum Art Walk
10 minutes' walk
Weekly event showcasing local artists, featuring art installations and family-friendly activities for all ages.
Getting around
City Centre
Tulum32 min
·
13.1
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min
·
25.7
mi
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 130 reviews
Jim
United States,
November
2024
8.2/10
I had a lovely stay at this resort spa. The rooms are spacious and beautifully designed with great outdoor space which made it feel super cozy. The service was friendly but at times seemed a bit untrained. While the dining options were fantastic with something for everyone, I wish there were more variety for breakfast. Overall, it offers good value for money especially considering the amenities provided.
Rooms
9.0
The rooms were large and very well designed with cozy outdoor space and ample closet space.
Service
7.0
The staff was always kind and attentive, although I felt some of them were a bit untrained.
Location
Dining
8.0
The dining experience was amazing with options catering to all dietary needs, but I hoped for more breakfast variety.
Facilities
9.0
The overall facilities were great, enhancing the relaxing experience at the spa.
Hank
United States,
October
2024
7.8/10
My stay at the resort spa was truly rejuvenating with its clean and spacious rooms, and the spa facilities were top-notch, perfect for unwinding. The staff was accommodating and made the experience even more enjoyable. However, the dining options, while varied, sometimes missed the mark, and I found the value for money could be slightly better considering the amenities offered.
Rooms
9.0
The rooms were clean, spacious, and well-designed, with great closet space and a cozy outdoor area that made relaxation easy.
Service
7.0
The service was super friendly, with staff always ready to assist, although some seemed a bit untrained at times.
Location
Dining
6.0
The dining experience had a wide selection, but I had a couple of meals that didn't quite live up to expectations.
Facilities
9.0
The spa facilities were amazing, providing a perfect atmosphere to unwind and pamper myself after a long day.
Elizabeth
United States,
October
2024
8.2/10
I had a lovely time at this resort spa, where the spacious rooms and luxurious amenities really stood out. The staff were incredibly attentive, which added to the overall experience. Unfortunately, I found the dining options a bit lacking in variety, and Wi-Fi not being included was a minor inconvenience. Overall, the value for money is decent considering the comfort and service provided.
Rooms
9.0
The rooms were spacious and well-designed, offering great closet space and cozy outdoor areas that made for a pleasant stay.
Service
9.0
The service was excellent; the staff were always kind and attentive, making sure we had everything we needed during our stay.
Location
Dining
7.0
While the food was decent, the selection could have been broader. It didn't quite meet my expectations for a resort spa.
Facilities
8.0
The facilities were fantastic, with a beautiful pool area that was perfect for relaxation after a spa treatment.
John
United States,
September
2024
7.8/10
I had a lovely stay at the resort spa, where everything felt clean and comfortable. The spa treatments were absolutely rejuvenating, though the check-in process could have been smoother. The restaurant offered great food, but I found some dinner options weren't up to par. Overall, I felt the price was quite fair for what I experienced.
Rooms
9.0
The rooms were spacious with modern decor, providing a cozy atmosphere. There was great closet space, and the outdoor area was a bonus.
Service
7.0
The service was friendly and eager to help, but a few staff members seemed a little inexperienced at times.
Location
Dining
7.0
The dining experience was quite good, with a wide selection of healthy options. However, I did have a couple of disappointing meals during my stay.
Facilities
8.0
The spa facilities were excellent and very well maintained, making it a perfect place for relaxation.
Charles
United States,
September
2024
8.0/10
I had a wonderful experience at this resort spa. The rooms were spacious and modern, providing a clean and comfortable stay. The staff was attentive, and the amenities were top-notch. However, I found the dining options a bit hit or miss, which was a letdown for such a nice place. Overall, it offers great value for money considering the luxurious surroundings, but there's room for improvement in the restaurant offerings.
Rooms
9.0
The rooms were spacious and designed with a modern touch, ensuring a comfortable stay with ample closet space.
Service
8.0
The service was attentive and kind, with staff always available to assist with my needs.
Location
Dining
6.0
While the breakfast selection was decent, I had a couple of meals that didn't live up to expectations, especially for a resort spa.
Facilities
9.0
The amenities were fantastic, with a well-maintained pool area that was perfect for relaxation.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
FAQs
About Conrad Tulum Riviera Maya
What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Check-in is at 15:00 and check-out is at 12:00.
How far is Conrad Tulum Riviera Maya from Cozumel International Airport?
The hotel is located 57 km from Cozumel International Airport.
Does Conrad Tulum Riviera Maya offer on-site parking?
Private parking is available on-site for free.
What types of dining options are available at Conrad Tulum Riviera Maya?
The resort features 11 restaurants serving American, Caribbean, and Greek cuisine, along with options for vegetarian, vegan, and gluten-free diets.
Are there any amenities for children at Conrad Tulum Riviera Maya?
The hotel includes a kids' club, children's playground, and offers a children's menu for dining.
Does Conrad Tulum Riviera Maya have a fitness center?
Yes, the hotel features a fitness center for guest use.
What room amenities does Conrad Tulum Riviera Maya provide?
Rooms include air conditioning, a flat-screen TV with cable channels, a minibar, coffee maker, and free toiletries.
Is beach access available at Conrad Tulum Riviera Maya?
The hotel features a private beach area directly on white sand and clear waters.
Is there a restaurant at Conrad Tulum Riviera Maya that serves breakfast?
Yes, the resort offers buffet, à la carte, and continental breakfast options.
How far is the Tulum Archaeological Site from Conrad Tulum Riviera Maya?
The Tulum Archaeological Site is located 22 km from the hotel.