Conrad Tulum Riviera Maya Hotel, Tulum ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Conrad Tulum Riviera Maya features luxury accommodations, five pools, and a private beach area within a sprawling resort. This five-star haven provides opportunities for water sports, fitness classes, and personalized concierge service.

Rooms & Amenities

Each of the 349 oceanfront and tropical rooms at Conrad Tulum Riviera Maya includes air conditioning, a flat-screen TV, a coffee machine, and luxurious bath amenities. Guests can opt for the exclusive Ceiba rooms for premium access to the Ceiba Club, which offers elevated culinary experiences.

Dining & Beverage Options

The on-site dining options include 11 restaurants serving a variety of American, Greek, and Mexican cuisine. Breakfast features buffet, à la carte, and continental selections to suit all tastes.

Leisure & Wellness

Leisure activities include water sports and snorkeling at the hotel's private beach. Guests can unwind at the spa or participate in fitness classes, such as yoga and cycling, making the resort well-suited for wellness and adventure seekers.

Transportation & Local Area

Conrad Tulum Riviera Maya provides luxury transportation services and features ample parking for guests. The nearest airports are Cozumel International Airport and Cancun International Airport, located approximately 35.5 miles and 61 miles from the hotel, respectively.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room Mobility accessible

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Tulum 13.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 25.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Unmatched Culinary Experience

During my recent stay, I was blown away by the very nice dining options available at the Conrad Tulum. The breakfast buffet was the best I've ever experienced, featuring a variety of made-to-order stations and delicious vegan and vegetarian choices. Every meal throughout our stay was a culinary delight, and I can't stop raving about the French toast! From the quality of food to the unique flavors offered, this hotel truly redefines what a dining experience should be. I highly recommend fitting in as many meals on-site as possible!

Julie45. USA, 2024-07-15Read full review on

Relaxing and Rejuvenating!

The spa facilities at Conrad Tulum were great! I loved the serenity of the spa, offering a range of relaxing treatments. I indulged in a rejuvenating massage that left me feeling completely relaxed. What made this experience even better was the availability of yoga classes each morning. Francesca, the instructor, led us through beautiful sessions while overlooking the ocean. This was the perfect way to start my day, combining blissful exercise with stunning views.

Joe_SpaLover. Canada, 2024-08-22Read full review on

Really good Accommodations

I was thrilled with the Ocean View suite I booked during my stay at Conrad Tulum. The spacious layout and perfect cleanliness made for a very comfortable retreat. The bed was so cozy that I often found myself wanting to stay in. I also loved the feature of having a balcony with a beautiful view, and there was even a nice-sized tub for two to enjoy. Although I wish there was more tech integration in the room, it was overall an very nice space to relax after a day of exploring.

MariaTraveler. USA, 2024-06-10Read full review on

Evening Entertainment Bliss

One of the highlights of my evenings at the Conrad Tulum was the entertainment provided at the main bar. The bartenders here, especially Jorge, crafted some of the best cocktails I've ever tasted! The ambiance was equally lovely, with a DJ playing house music on select nights, creating the perfect vibe for unwinding after a long day. Each night ended perfectly with one of Jorge's signature drinks, making my nights as nice as the days spent by the pool and beach.

BobEnjoysLife. UK, 2024-09-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Cycling
Pool tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

2900 ft

Playa Chemuyil

2300 ft

Mall

Hacienda Dona Isabel

4400 ft

Beach

Xcacel-Xcacelito

1.5 mi

Carr. Chetumal Km.250

Riviera Maya Golf Club

1.1 mi

Punta Sur viewpoint

1.4 mi

Chan Chemuyil

1.5 mi

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

1.7 mi

Beach

Playa Xcacel

1.6 mi

Cenote

1.6 mi

Beach

Xcacel Beach

1.6 mi

Grande Bahia Trail

Casa Kukulcan

1.7 mi

Tulum

ATV's Xtreme

1.8 mi

Beach

Akumal Beach

3.0 mi

Lake

Cenote Xunaan-Ha

1.8 mi

Xcacel-Xcacelito Sanctuary

1.9 mi

Rumbo Pozos De Agua Est. 13

Jungle Place

2.1 mi

Carretera Cancún-Tulúm Km 107

Aktun Chen Natural Park

2.2 mi

Xcacelito Beach

2.3 mi

Unnamed Rd

Parque Aventuras Mayas

2.3 mi

Highway 307 between Akumal and Xel-Ha Km 107

Aktun Chen

2.7 mi

Cenote Media Luna

2.7 mi

in the heart of the Riviera Maya

Aktun Chen Cenote

2.7 mi

Coral and Turtle Sighting

2.8 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.0 mi

Carretera Tulum-Cancun Km 93 Fraccion 4

Xelva Eco Park

3.0 mi

Camino a Uxuxubi S/N

Akumal Monkey Sanctuary

3.0 mi

Beach

Cabanas On The Beach

2.9 mi

Desires

2.9 mi

turtle beach

2.9 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

9.0

Location

5.0

Service

7.6

Dining

6.8

Jim

United States of America, November 2024

8.2/10

I had a lovely stay at this resort spa. The rooms are spacious and beautifully designed with great outdoor space which made it feel super cozy. The service was friendly but at times seemed a bit untrained. While the dining options were fantastic with something for everyone, I wish there were more variety for breakfast. Overall, it offers good value for money especially considering the amenities provided.

Rooms

9.0

The rooms were large and very well designed with cozy outdoor space and ample closet space.

Service

7.0

The staff was always kind and attentive, although I felt some of them were a bit untrained.

Location

Dining

8.0

The dining experience was amazing with options catering to all dietary needs, but I hoped for more breakfast variety.

Facilities

9.0

The overall facilities were great, enhancing the relaxing experience at the spa.

Hank

United States of America, October 2024

7.8/10

My stay at the resort spa was truly rejuvenating with its clean and spacious rooms, and the spa facilities were top-notch, perfect for unwinding. The staff was accommodating and made the experience even more enjoyable. However, the dining options, while varied, sometimes missed the mark, and I found the value for money could be slightly better considering the amenities offered.

Rooms

9.0

The rooms were clean, spacious, and well-designed, with great closet space and a cozy outdoor area that made relaxation easy.

Service

7.0

The service was super friendly, with staff always ready to assist, although some seemed a bit untrained at times.

Location

Dining

6.0

The dining experience had a wide selection, but I had a couple of meals that didn't quite live up to expectations.

Facilities

9.0

The spa facilities were amazing, providing a perfect atmosphere to unwind and pamper myself after a long day.

Elizabeth

United States of America, October 2024

8.2/10

I had a lovely time at this resort spa, where the spacious rooms and luxurious amenities really stood out. The staff were incredibly attentive, which added to the overall experience. Unfortunately, I found the dining options a bit lacking in variety, and Wi-Fi not being included was a minor inconvenience. Overall, the value for money is decent considering the comfort and service provided.

Rooms

9.0

The rooms were spacious and well-designed, offering great closet space and cozy outdoor areas that made for a pleasant stay.

Service

9.0

The service was excellent; the staff were always kind and attentive, making sure we had everything we needed during our stay.

Location

Dining

7.0

While the food was decent, the selection could have been broader. It didn’t quite meet my expectations for a resort spa.

Facilities

8.0

The facilities were fantastic, with a beautiful pool area that was perfect for relaxation after a spa treatment.

John

United States of America, September 2024

7.8/10

I had a lovely stay at the resort spa, where everything felt clean and comfortable. The spa treatments were absolutely rejuvenating, though the check-in process could have been smoother. The restaurant offered great food, but I found some dinner options weren't up to par. Overall, I felt the price was quite fair for what I experienced.

Rooms

9.0

The rooms were spacious with modern decor, providing a cozy atmosphere. There was great closet space, and the outdoor area was a bonus.

Service

7.0

The service was friendly and eager to help, but a few staff members seemed a little inexperienced at times.

Location

Dining

7.0

The dining experience was quite good, with a wide selection of healthy options. However, I did have a couple of disappointing meals during my stay.

Facilities

8.0

The spa facilities were excellent and very well maintained, making it a perfect place for relaxation.

Charles

United States of America, September 2024

8.0/10

I had a wonderful experience at this resort spa. The rooms were spacious and modern, providing a clean and comfortable stay. The staff was attentive, and the amenities were top-notch. However, I found the dining options a bit hit or miss, which was a letdown for such a nice place. Overall, it offers great value for money considering the luxurious surroundings, but there's room for improvement in the restaurant offerings.

Rooms

9.0

The rooms were spacious and designed with a modern touch, ensuring a comfortable stay with ample closet space.

Service

8.0

The service was attentive and kind, with staff always available to assist with my needs.

Location

Dining

6.0

While the breakfast selection was decent, I had a couple of meals that didn't live up to expectations, especially for a resort spa.

Facilities

9.0