Conrad Tulum Riviera Maya, Tulum ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Conrad Tulum Riviera Maya offers a luxury retreat featuring a private beach area, an outdoor swimming pool, and five pools set within a natural sanctuary. This 5-star Tulum hotel includes diverse dining options across 11 restaurants and bars, fitness and spa amenities, and personalized concierge services.

Rooms & Amenities

With 349 elegantly appointed rooms and suites, including options with oceanfront and tropical views, Conrad Tulum Riviera Maya provides modern amenities such as air conditioning, flat-screen TVs, coffee machines, and luxurious bath amenities. Rooms also feature private balconies and living/dining rooms, with select suites offering spa baths and plunge pools.

Dining Options

Dining at the resort includes 11 venues specializing in a range of cuisines, from American and Greek to Mexican flavors. Guests can enjoy meals at chiringuitos serving snacks and drinks by the beachfront, or opt for personalized dining experiences curated by the Ceiba Club Lounge.

Leisure & Activities

For leisure, the hotel features various water sports facilities, five outdoor pools, and wellness offerings including yoga sessions and activities for children aged 4-12. The spa provides a range of treatments in a serene setting, and there are opportunities for cultural exploration and adventure, including tours to nearby ancient ruins and eco-parks.

Business & Services

Conrad Tulum Riviera Maya provides business facilities including a conference room and a dedicated event center with over 4645 m² of flexible space. Transportation options include valet parking and escorted luxury transportation services, facilitating easy access to attractions like the Tulum Archaeological Zone and Sian Ka'an Biosphere.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Ocean View

Max:

2 persons

560 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room Tropical View

Max:

2 persons

560 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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King Room Roll Shower Mobility Access

Max:

2 persons

560 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Tulum 13.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 25.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Masterpiece

“I had an very nice dining experience at the Conrad Tulum! A standout was breakfast, where I can't recommend the French toast highly enough – it was truly a culinary masterpiece that lingered in my memory. Each morning, the quality and variety of offerings set the bar high, making breakfast a good and lovely experience.” view full review

Very nice Spa Experience

“During my stay, I treated myself to the spa, and it was nothing short of very nice! The atmosphere was serene, and the services were excellent. I felt completely rejuvenated afterwards. The spa is definitely a highlight and added an extra layer of relaxation to my vacation.” view full review

Luxurious Retreat

“My room at Conrad Tulum was absolutely fine! We stayed in a luxurious space with an outdoor plunge pool, which added an exclusive touch to our stay. The room was well-appointed, with a fantastic view that made every moment feel like a retreat, and the large, beautiful shower was an absolute delight.” view full review

Engaging Activities

“I was thrilled by the range of engaging activities offered at the hotel. Each morning, I participated in complimentary sessions like yoga and HIIT that were led by fantastic instructors. These sessions provided a great way to kickstart my day while enjoying the fine surroundings.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

2900 ft

Playa Chemuyil

2300 ft

Mall

Hacienda Dona Isabel

4400 ft

Beach

Xcacel-Xcacelito

1.5 mi

Carr. Chetumal Km.250

Riviera Maya Golf Club

1.1 mi

Punta Sur viewpoint

1.4 mi

Chan Chemuyil

1.5 mi

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

1.7 mi

Beach

Playa Xcacel

1.6 mi

Cenote

1.6 mi

Beach

Xcacel Beach

1.6 mi

Grande Bahia Trail

Casa Kukulcan

1.7 mi

Tulum

ATV's Xtreme

1.8 mi

Beach

Akumal Beach

3.0 mi

Lake

Cenote Xunaan-Ha

1.8 mi

Xcacel-Xcacelito Sanctuary

1.9 mi

Rumbo Pozos De Agua Est. 13

Jungle Place

2.1 mi

Carretera Cancún-Tulúm Km 107

Aktun Chen Natural Park

2.2 mi

Xcacelito Beach

2.3 mi

Unnamed Rd

Parque Aventuras Mayas

2.3 mi

Highway 307 between Akumal and Xel-Ha Km 107

Aktun Chen

2.7 mi

Cenote Media Luna

2.7 mi

in the heart of the Riviera Maya

Aktun Chen Cenote

2.7 mi

Coral and Turtle Sighting

2.8 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.0 mi

Carretera Tulum-Cancun Km 93 Fraccion 4

Xelva Eco Park

3.0 mi

Camino a Uxuxubi S/N

Akumal Monkey Sanctuary

3.0 mi

Beach

Cabanas On The Beach

2.9 mi

Desires

2.9 mi

turtle beach

2.9 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

9.0

Location

5.0

Service

7.6

Dining

6.8

Jim

United States, November 2024

8.2/10

I had a lovely stay at this resort spa. The rooms are spacious and beautifully designed with great outdoor space which made it feel super cozy. The service was friendly but at times seemed a bit untrained. While the dining options were fantastic with something for everyone, I wish there were more variety for breakfast. Overall, it offers good value for money especially considering the amenities provided.

Rooms

9.0

The rooms were large and very well designed with cozy outdoor space and ample closet space.

Service

7.0

The staff was always kind and attentive, although I felt some of them were a bit untrained.

Location

Dining

8.0

The dining experience was amazing with options catering to all dietary needs, but I hoped for more breakfast variety.

Facilities

9.0

The overall facilities were great, enhancing the relaxing experience at the spa.

Hank

United States, October 2024

7.8/10

My stay at the resort spa was truly rejuvenating with its clean and spacious rooms, and the spa facilities were top-notch, perfect for unwinding. The staff was accommodating and made the experience even more enjoyable. However, the dining options, while varied, sometimes missed the mark, and I found the value for money could be slightly better considering the amenities offered.

Rooms

9.0

The rooms were clean, spacious, and well-designed, with great closet space and a cozy outdoor area that made relaxation easy.

Service

7.0

The service was super friendly, with staff always ready to assist, although some seemed a bit untrained at times.

Location

Dining

6.0

The dining experience had a wide selection, but I had a couple of meals that didn't quite live up to expectations.

Facilities

9.0

The spa facilities were amazing, providing a perfect atmosphere to unwind and pamper myself after a long day.

Elizabeth

United States, October 2024

8.2/10

I had a lovely time at this resort spa, where the spacious rooms and luxurious amenities really stood out. The staff were incredibly attentive, which added to the overall experience. Unfortunately, I found the dining options a bit lacking in variety, and Wi-Fi not being included was a minor inconvenience. Overall, the value for money is decent considering the comfort and service provided.

Rooms

9.0

The rooms were spacious and well-designed, offering great closet space and cozy outdoor areas that made for a pleasant stay.

Service

9.0

The service was excellent; the staff were always kind and attentive, making sure we had everything we needed during our stay.

Location

Dining

7.0

While the food was decent, the selection could have been broader. It didn’t quite meet my expectations for a resort spa.

Facilities

8.0

The facilities were fantastic, with a beautiful pool area that was perfect for relaxation after a spa treatment.

John

United States, September 2024

7.8/10

I had a lovely stay at the resort spa, where everything felt clean and comfortable. The spa treatments were absolutely rejuvenating, though the check-in process could have been smoother. The restaurant offered great food, but I found some dinner options weren't up to par. Overall, I felt the price was quite fair for what I experienced.

Rooms

9.0

The rooms were spacious with modern decor, providing a cozy atmosphere. There was great closet space, and the outdoor area was a bonus.

Service

7.0

The service was friendly and eager to help, but a few staff members seemed a little inexperienced at times.

Location

Dining

7.0

The dining experience was quite good, with a wide selection of healthy options. However, I did have a couple of disappointing meals during my stay.

Facilities

8.0

The spa facilities were excellent and very well maintained, making it a perfect place for relaxation.

Charles

United States, September 2024

8.0/10

I had a wonderful experience at this resort spa. The rooms were spacious and modern, providing a clean and comfortable stay. The staff was attentive, and the amenities were top-notch. However, I found the dining options a bit hit or miss, which was a letdown for such a nice place. Overall, it offers great value for money considering the luxurious surroundings, but there's room for improvement in the restaurant offerings.

Rooms

9.0

The rooms were spacious and designed with a modern touch, ensuring a comfortable stay with ample closet space.

Service

8.0

The service was attentive and kind, with staff always available to assist with my needs.

Location

Dining

6.0

While the breakfast selection was decent, I had a couple of meals that didn't live up to expectations, especially for a resort spa.

Facilities

9.0